Frequently Asked Questions
Our marketplace features a wide range of NJS signature products and home appliances and electrical items from our partners, including indoor/outdoor lights, fans, electric heaters, infrared cookers etc.
Orders are processed within 1–2 business days after order confirmation.
Shipping cost is calculated on weight and destination of the package.
Yes, you will be contacted to verify the orders details and schedule the delivery.
Most goods come with a standard manufacturer's warranty. The warranty is handled directly by the manufacturer. We facilitate the initial communication to ensure your claim is processed smoothly.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We are the official, authorized partner for industry leaders like SK Fans, Climax, and Fast Lights. This partnership guarantees you 100% genuine products.
- For Punjab: 3-5 business days
- For other provinces (Sindh, KPK, Balochistan, etc.): 5-8 business days
Bulk or retailer orders may take slightly longer depending on volume and location.
Once your order is dispatched, you’ll receive a tracking number via SMS or email to monitor delivery status.
We offer a 7-day return policy on all products. Items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Can't find an answer? Fill out the form below. Our team aims to respond to all tickets within 24 Business Hours.
Phone
+92 300 0656515
njsworldwide@gmail.com
Address
P-61 Abu Yahya business center Mini Canal Road, Satayana Rd, near Al Raheem Valley Fish Farm, Faisalabad, Pakistan
